The holidays are almost here, and as a businesses owner, we understand you want to do all you can to increase sales this season. By updating your Google Business Profile, your customers can easily find the information they may need. Unwired Web Solutions offers local SEO services that include making sure your company’s profile is up to date on Google.
This holiday season, chances are your customers are using Google to find information about your business. They may be looking for your website, checking for extended holiday hours, or getting directions to your location. No matter the reason, your customer needs to find the information they are looking for; otherwise, they may go to your competitor.
The peak holiday season is rapidly approaching, and for many businesses, it has already begun. ECommerce sales for November 2021 to January 2022 are forecasted to increase 11% – 15% this year over last year. With much of the world still locked down to some degree, many consumers are still opting to do their holiday shopping online.
But it isn’t just online shops that need to worry about their online profile. With in-store shopping anticipated to rebound to a 33% share in 2021 from 28% in 2020, customers may be looking online before visiting a brick-and-mortar location.
To keep up with sales this Christmas, businesses need to prepare their Google Business Profile (GBP), formerly Google Business Profile. By updating your information online, you can aid shoppers in their searches by presenting the most up-to-date, accurate, detailed information possible.
If your business is extending hours over the holiday season, we recommend setting “Special Hours” in your Google Business Profile. Setting these special hours enables you to provide shoppers with the information they need to visit your shop.
Use the “More Hours” section if your business plan to provide specific services at different times during the holiday season. For example, if you plan to be open an hour earlier for seniors this holiday season, you can set it in the “More Hours” rather than the “Special Hours.”
It can be necessary for a business to close for a number of different reasons temporarily. Google recommends that if your company is closed for 7 or more days in a row or will be closed for an unknown period of time, you should mark your business as “Temporarily Closed.”
Update Your Images
Businesses with more GBP photos have been shown to get more clicks, phone calls, and driving direction requests. For those with over 100 images, businesses were found to get 520% more calls compared to the average business.
Providing many high-quality images will not only correlate to more conversions, but they can also provide the visual stimulation needed for a customer to consider your business. By acting as a digital representation of your brand, your images will be a digital storefront, accurately portraying the in-store shopping experience that your customers can expect this holiday season.
Often time, Google reviews can make or break a business. These reviews can also provide your customers with pertinent information about your business operations.
Research shows that 50% of consumers feel more confident in a business when they see a brand actively responding to reviews. This gives the customer the feeling that the company cares about their wants and needs.
This holiday season, have a team in place to respond to both positive and negative reviews to encourage customer loyalty.
A Few Simple Steps
By taking these few simple steps this holiday season, you can help to ensure a profitable holiday season. Our team at Unwired Web Solutions offers many services to help your local business thrive all year long. From local SEO services to website design, and SEO analysis tools, we can help your business stand out online. Contact us today to learn more about our valuable services.