In this world of social media, one question that often comes up is, “Do I still need a website if I have social media?” The answer is simple. Yes. Our web design Kitchener experts explain why you still need a website, even if you have a business profile on all social media platforms.
While social media is a great way to reach out to potential customers, a website is where you can educate people about your business. There is a long list of advantages to having your own website, even if you have a solid social media presence.
Think of it this way; having your business on social media is like couch surfing. No matter how welcome you feel, you are always still in someone else’s home. With your website, you have your own home.
When you have your own website, you get to choose the information that visitors see. You also get to decide how to present it in a way that reflects your brand. People will often remember your business based on the design of your website. With more creative freedom, you can present your information the way you desire. Twitter only has a 280 character limit, and Instagram stories max out at 15 seconds. On a website of your own, you can control how much you want to say or how long of a video you want your potential customers to see.
Inspire More Trust
Having a website for your business and credibility among your customers go hand-in-hand. A 2017 Local Search Association survey found that search engines have a high level of trust with consumers. In fact, they recorded that when it comes time to make a purchase, the only source shoppers trust more than search engines is company websites. This compares to the steep decline found in the public’s trust of social media. Fake news scandals and data breaches are to thank for the lack of confidence in these platforms.
When people search for a business, they commonly ask their phone or Alexa to look it up. They will very rarely look it up across social media. In fact, over 80 percent of the population relies on search to find what they are looking for. Without a website, your business or page is a lot less visible to people outside of social media networks.
A website also gives you the freedom to influence how your business will appear in search results. By incorporating SEO practices, you can get your website to rank higher for the keywords that your audience uses. By using a Google Business Profile listing, you can also get better visibility to local customers.
The Disappearance of Social Media Pages
If your only point of contact with your customers is through social media, the information is available at the discretion of the social network. If, for any reason, your account becomes suspended, your information disappears from public view until things get sorted out. If the network decides to ban your account altogether or close it down, your information is lost for good.
Of course, losing your social media account is rare. However, it does happen. It is not just the fringe figures who get banned for extreme speech. There have been many cases of business profiles being shut down for mistaken identity or because spam got into their account.
Beautiful, Strategic Websites
Bottom line, you need a website. There are so many options available to create beautiful, strategic websites it has never been easier to have an online presence. Here at Unwired Web Solutions, we provide web design Kitchener businesses can trust. We know the local market and have experience in building a reach in the local community.